Students Make Beds in Support of DoubleTree Workers

Several employees of the Boston-Cambridge DoubleTree Suites by Hilton Hotel and members of the Student Labor Action Movement set up a bed-making demonstration in the Science Center Plaza Monday afternoon, continuing their year-and-a-half long efforts to support worker unionization at the hotel.

The demonstration built upon a campaign that began after a majority of workers at the hotel signed a petition in March 2013 to launch the process of deciding whether to join UNITE HERE! Local 26, a Massachusetts-based union that represents Harvard’s dining hall employees.

Since then, the workers have staged numerous protests, including a June rally that drew hundreds of protesters. The workers hope that Hilton will be more receptive to their preferred means of unionization if Harvard pressures the company. The hotel is not operated by the University but is located in a Harvard-owned building.

At the demonstration, SLAM members and workers elicited passersby to make a queen-sized bed, which was placed in the center of the plaza. Other SLAM members handed out fliers to raise awareness about working conditions at the hotel.

“We’re trying to show that we think of making beds as an easy chore, but it’s not,” SLAM member Rachel J. Sandalow-Ash ’15 said. “Workers at the Doubletree have to clean twice as many beds as workers in unionized hotels in Boston. They are expected to do an unreasonable amount of work in a short amount of time.”

The DoubleTree workers have received broad support from the community in the past, with endorsements from the Undergraduate Council and Cambridge City Council. Sandalow-Ash said this event was meant to raise awareness among freshmen.

Jessica L. Jin ’18 and Jackson H. Allen ’18 stopped by the Science Center demonstration to make the bed on their way from lunch in Annenberg, wrestling pillows into cases and laying sheets on the bed.

“We have free time, and it looked interesting,” Jin said. “It was stressful, and it’s more physically strenuous than you would imagine.”

Veteran DoubleTree worker Emma Perdomo gave the students pointers as they worked, while SLAM members cheered them on. When the bed was made, Perdomo gave them a grade: a B-minus.

“It was interesting to learn what [the campaign] is all about,” Allen said. “Harvard has a responsibility to make sure that all the businesses and stuff that they own should treat their workers fairly and should pay them for all hard work that they do, as we saw.”

Harvard has maintained its position that the issue should be resolved between Hilton and its employees, according to a July letter from Kevin Casey, Harvard’s associate vice president for public affairs and communication, to the DoubleTree management.

Company officials do not believe that a true majority of DoubleTree workers wish to be represented by any union for the purposes of collective bargaining, according to comments from a Hilton Worldwide spokesperson last April. Still, DoubleTree workers and students remain persistent in their activism.

“We want to show how hard the housekeeping is,” Perdomo said. “We just are fighting, and we can’t stop because we want labor security and job security. Harvard needs to listen to the housekeepers of the DoubleTree hotel.”

Maids school Harvard kids on bed-making

It doesn’t take a rocket scientist to make a bed.  But some of the nation’s leading brainiacs — Harvard students — don’t know how, and they humbly accepted instruction on the subject yesterday from the experts: hotel maids.  Click on the title to watch the video.

 

Harvard students struggle to make the bed

HarvardFrantically making an outdoor bed while a hotel maid taunted them via loudspeaker, dozens of America’s best and brightest took turns tucking, folding, and failing in front of a crowd of classmates outside Harvard Science Center on Monday.

“I did it once, and I’m already sweating,” said Alexis Lewandowski, a freshman studying economics. When she was done, the bed barely passed inspection.

Here at America’s intellectual epicenter, complicated algorithms are easier to find than a well-made bed. On Monday, a stunt organized by groups supporting a unionization push at a Harvard-owned hotel near the Charles River challenged all who happened by to prove that they could still make good on mom’s old request: Make the bed for once.

Giving lessons and occasional grief was Emma Perdomo, a 10-year employee of the Hilton DoubleTree Suites hotel, who was among the workers there who inquired about unionizing in March 2013. The university declined to get involved or to guarantee a fair process for a vote, and the disagreement has been simmering ever since.

A university spokeswoman forwarded a letter leaving the labor decision to Hilton, which manages the hotel; DoubleTree by Hilton is one of several brands under the Hilton Worldwide umbrella.

Every day, Perdomo, 54, makes about 30 beds like the one that showed up on a wooden platform in the middle of campus Monday.

In order: flat sheet, flat sheet, blanket, flat sheet, duvet. Tuck everything in so tight that a horse couldn’t kick its way out of bed, and you are done once you throw on the pillows. Do this less than once a year, and you’re a typical college student. “I’m gonna get back into it that night anyway,” explained Kareli Osorio, a freshman studying folklore and mythology. (Bed status on Monday at noon: unmade.) “I just throw the covers over,” said Lewandowski (unmade).

Donning gray hotel maid shirts, Lewandowski and her friend, Shantell Williams, worked up a legitimate sweat trying to get everything straight and tucked, though in fairness, few beds are set on platforms in the hot sun, surrounded by food trucks, gawkers, and the assembled media. Perdomo gave them a generous C+.

Like many of the future Masters of the Universe who happened by Monday, Lewandowski may not have to worry about making her own bed for long.

“I can build and investigate swarm optimization algorithms but I really don’t know how to make my bed,” said junior Alex Chen, who is a member of the Student Labor Action Movement, or SLAM, on campus.

“Too slow! Too slow!” Perdomo warned again. Over the course of about 90 minutes, one pair managed to earn a B from Perdomo, though she spent most of their session talking with a reporter and did not notice that they had totally blown it with the duvet cover.

On Monday, it was always the duvet cover, unless it was the sheets. Many hotels do not use fitted sheets, a cost-saving measure that streamlines inventory and laundry systems, and results in more even wear over time. But how to fold and tuck the various sheets requires its own optimization algorithm.

DoubleTree lobby worker Nelson Labor came to show solidarity with the cleaning workers. Watching Osorio with alternating exclamations of glee and horror, he finally lent a hand, explaining that the duvet actually goes inside the duvet cover.

Their ragged bed was finally made. “It’s good,” he lied. “It looks good.”

Marriott tipping plan draws attention to housekeepers’ needs

In an uncertain environment, training programs, not tips, represent the best hope for
the economic advancement of room attendants. Unite Here Local 26, which represents
the Boston area’s unionized hospitality workers, offers such training that enables
housekeepers to move into progressively better jobs at unionized hotels.

Read more

Fenway Park Food Workers Vote In New Union Agreement

 

Workers who staff Fenway Park’s food operations ratified a new union contract this month. The 5-year agreement with food service provider Aramark and UNITE HERE Local 26 locks in financial gains including a 3% wage increase annually, improved incentives and bonuses for good attendance to staff Sox games, new holidays, and a 401(k) plan. The final tally was 440 “yes” votes to 22 “no” votes.

“We are glad to have been able to come to an agreement with Aramark. In Boston, we get things done, and we don’t cut corners,” said UNITE HERE Local 26 President Brian Lang. 

Aramark representatives met with a robust committee of workers representing the fine dining establishments, retail outlets, concessions and beer stands, vendors, and warehouse. During 4-months of negotiations both sides committed to bargaining sessions that often left them leaving the Park at midnight or later.

“We had great turn out for the vote and it was awesome to see our hard work lead to a stronger contract with real economic gains,” said Third Floor Roof Deck Beer Seller and Bargaining Committee Member Kristen Meagher.

The new deal includes improved incentives for attendance. Workers gained a new tier of incentive pay for working a large number of games and events. Those who work every single home Red Sox game will receive a “perfect attendance” bonus.

The contract features a 401(k) retirement plan, savings on MBTA passes and parking, and significant financial gains of 3% a year. A busser, for example, will go from $13.75 an hour to $15.96. New hires will earn the full union wage faster, leading to a 14.5% wage increase for those entering their third season in 2015.

There were also changes made to anticipate more work off-season staffing events at Fenway Park. Paid holidays are now included in the off-season, and workers who average 25 hours a week will be able to enroll in a healthcare plan through the company. All workers at the park will be eligible for training to pick up shifts if needed in the growing catering and event-hosting operation.

“What could be better than a union job overlooking the Red Sox playing at Fenway Park?” said concessions grill cook Alan Page.