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THE ABRUPT termination of 98 housekeepers at three Boston-area Hyatt hotels five years ago was a crude attempt to cut costs, but the decision also ended up sullying the hotels’ image. Hyatt Hotels Corp. finally moved to clean up that mess last week by agreeing to pay $1 million to the fired housekeepers and offering […]
Several employees of the Boston-Cambridge DoubleTree Suites by Hilton Hotel and members of the Student Labor Action Movement set up a bed-making demonstration in the Science Center Plaza Monday afternoon, continuing their year-and-a-half long efforts to support worker unionization at the hotel. The demonstration built upon a campaign that began after a majority of workers […]
It doesn’t take a rocket scientist to make a bed. But some of the nation’s leading brainiacs — Harvard students — don’t know how, and they humbly accepted instruction on the subject yesterday from the experts: hotel maids. Click on the title to watch the video.
Frantically making an outdoor bed while a hotel maid taunted them via loudspeaker, dozens of America’s best and brightest took turns tucking, folding, and failing in front of a crowd of classmates outside Harvard Science Center on Monday. “I did it once, and I’m already sweating,” said Alexis Lewandowski, a freshman studying economics. When she […]
In an uncertain environment, training programs, not tips, represent the best hope for the economic advancement of room attendants. Unite Here Local 26, which represents the Boston area’s unionized hospitality workers, offers such training that enables housekeepers to move into progressively better jobs at unionized hotels.